How to send personal email and SMS
Communicating with panelists via email and SMS can only be done within a study. Hence, you will need to add panelists to a study first before you can send them messages. You can create a study specifically for communicating with panelists, then use that study like an email or SMS list.
To send a personal email or SMS to a panelists, go to the Overview page of a study. Then, follow the steps below:
- Click the name of the panelists for whom you'd like to send an email or SMS to.
- Their study profile will pop-up. Type your message on the textbox at the bottom of the right panel of the pop-up.
- After typing your message and adding an attachment, if applicable, click the Send message button.
- Select Send Email or Send SMS from the drop-down options.