Survey Redirects
In order to track whether a Panelist completed a specific 3rd party survey, you can try one of the methods below. We are not able to capture response data from a 3rd party survey (e.g. first name, last name, etc).
Option 1: Send email with link to 3rd party survey
If you are using a 3rd party survey tool, and want to redirect the panelist back to Panelfox to mark the survey status - your 3rd party software must have the ability to accept URL parameters (i.e. query strings), and also redirect those same URL parameters back to Panelfox.
Configure Panelfox
- Create a Study
- Create a Screener in the study
- In the new screener's Email builder tab, create a link to the 3rd party survey tool, and use {StudyPanelistUuid} as the user/token identifier. The 3rd party tool will have instructions how to pass an ID to them from your panel tool, for example: https://surveytool.com/survey/abc123?token={StudyPanelistUuid}
Configure the 3rd party survey tool
- In the 3rd party survey tool, create a redirect link back to Panelfox, using this format: https://api.panelfox.io/api/redirect/FILL_IN_SCREENER_UUID?sp_uuid=FILL_IN_MERGE_TAG_FOR_StudyPanelistUuid
- Replace FILL_IN_SCREENER_UUID with the text you find under Screener Settings > Screener UUID. It will look something like ab8f4856-722a-4cd0-b5f7-b75b483e1de9.
- Replace FILL_IN_MERGE_TAG_FOR_StudyPanelistUuid with the mapping your 3rd party survey tool provides, such as [ID] (this is used in Optimal Workshop). Your final redirect link may look something like https://api.panelfox.io/api/redirect/ab8f4856-722a-4cd0-b5f7-b75b483e1de9?sp_uuid=[ID]
- In Optimal Workshop, follow this documentation
- In Survey Monkey, use a combination of Custom Variables and Redirects
Send the email from Panelfox
- In Study > Overview, you can now send the screener email. Panelfox will update links from https://surveytool.com/survey/abc123?token={StudyPanelistUuid} to something like https://surveytool.com/survey/abc123?token=gg3f4856-442a-4cd0-b5f7-b75b483e1ga3.
- Respondents will be able to click on the previous link, answer the survey, and be redirected to Panelfox automatically. Now in Study > Overview you'll be able to see that they "responded" to that screener.
Option 2: Simple redirect to a Panelfox screener
If you are not able to redirect back to Panelfox with a URL parameter.
- Create a new Study, and then create a new Screener in this study.
- In the screener, click Add Element > Contact Info, which will add 4 two-way synced questions.
- Go to Screener > Screener Settings, and update Who can take the screener? to Anyone.
- Scroll down, and copy the Public Link, which you can now use as the "redirect" from your 3rd party survey system.