Data Subprocessors

A sub-processor is a third party data processor engaged by Panelfox who has or potentially will have access to or process Service Data (which may contain Personal Data). Panelfox engages different types of sub-processors to perform various functions as explained below.

Amazon Web Services, Inc.

aws.amazon.com

  • Purpose: Cloud Service Provider
  • Use: Data storage, backups, CDN, DNS, SSL, domain management, emails
  • Entity Country: USA, Germany
  • Countries Used In: USA, Germany

Tremendous

tremendous.com

  • Purpose: Pay Respondents
  • Use: Send gift cards, charity donations, or payments
  • Entity Country: USA
  • Countries Used In: USA

Datadog

datadog.com

  • Purpose: Server monitoring
  • Use: Track server performance, logs, metrics
  • Entity Country: USA
  • Countries Used In: USA

Help Scout

helpscout.com

  • Purpose: Help desk service
  • Use: Inbound email help desk ticket management
  • Entity Country: USA
  • Countries Used In: USA

Twilio

twilio.com

  • Purpose: SMS
  • Use: Send text messages to participants
  • Entity Country: USA
  • Countries Used In: USA

Postmark

postmarkapp.com

  • Purpose: Inbound Emails
  • Use: Platform used for participants emails to customer
  • Entity Country: USA
  • Countries Used in: USA

Calendly

calendly.com 

  • Purpose: Scheduling
  • Use: Have participants and users schedule interviews, focus groups, conversations
  • Entity Country: USA
  • Countries Used in: USA

Stripe

stripe.com

  • Purpose: Subscription Billing
  • Use: Payment processing and subscription management
  • Entity Country: USA
  • Countries Used In: USA

Google Workspace 

google.com

  • Purpose: Customer Tracking
  • Use: Storing Customer Communications, Customer Address & Billing Address, Customer Contracts
  • Entity Country: USA
  • Countries Used In: USA

Close CRM

close.com

  • Purpose: Customer Tracking
  • Use: Storing Customer Communications, Customer Emails, Customer Contract Values
  • Entity Country: USA
  • Countries Used In: USA
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